3 Day Money Back Guarantee.

One Step Solutions Corp takes pride in offering the best hosting services possible at a reasonable price. We believe that a customer that is unhappy with our service should have the right to disable their account immediately and have some right to some compensation based on the premise that web site hosting services are prepaid months in advance. We also would like the opportunity to assist the customer in the setup of their web site or solve any problems they may have before they decided to disable their account.

Our 3 Day Money Back Guarantee Policy

All web hosting customers have 3 days from the send out of their welcome email message to request monies prepaid for hosting service to be provided by Jet 9 Hosting aka One Step Solutions Corp. This 3 day money back guarantee does not include setup charges paid for services provided to the customer.

Request Procedures

Please call us immediately after your decision to disable your account. Calling in your request is the best way to ensure receiving refunds under this policy. You may place a tech support ticket or mail a letter of cancellation as long as the email and or letter is dated within your 3 day time frame.